Dental Receptionist

Company Name:
As one of the countrys largest dental support organizations, we have more than 160 affiliated dental practices in eight states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make Dental Care Alliance your employer of choice.
We are currently looking for a Dental Receptionist for our office located in Waldorf, Maryland. This is a part-time position working a few Saturdays a month. Candidate must be available for training which will be during the week. Our ideal candidate will have prior dental or medical front office experience; able to answer multiple phone lines; excellent customer service skills; and ability to multi-task. In addition to a competitive salary, we offer benefits to include: medical; dental; life; vision; paid time off; and 401k to name a few.
The Receptionist is the first line of customer service for all patients and visitors entering a Dental Care Alliance office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Key Responsibilities:
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
verifies all insurance benefits
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancelation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice mail on a daily basis
Maintain a clean and friendly waiting area for patients
Desired Skills:
1 year of dental or medical office experience, preferred
Exceptional customer service skills with professional and courteous phone etiquette
Basic knowledge of insurance and dental terminology, preferred
Strong organizational skills with the ability to multi-task

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